Welcome to Connected Staffing Solutions, LLC! These terms and conditions outline the rules and regulations for the use of Connected Staffing Solutions, LLC’s services. By using our services, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our services.
“Company” refers to Connected Staffing Solutions, LLC.
“Service” refers to vetted interviews provided by the Company.
“Client” refers to any individual or entity who uses the Service.
“Website” refers to connectedstaffingsolutions.com
Clients must provide accurate and complete information when using the Service. The Company reserves the right to refuse service to anyone for any reason at any time. The use of the Service is subject to all applicable laws and regulations. Clients must provide their calendar login credentials to the Company to facilitate synchronization with our system.
To use certain features of the Service, Clients may be required to create an account. Clients are responsible for maintaining the confidentiality of their account and password. Clients agree to accept responsibility for all activities that occur under their account.
The Company provides vetted finals. The Company does not guarantee that the interviews will guarantee a successful employee. The Company may modify or discontinue the Service at any time without notice. The transactable event is defined as a prospect scheduling a final meeting. Cancellations where the prospect explicitly states disinterest will not be counted as transactable events. Clients may cancel any which will end agreement upon the end of that week’s cycle (Friday – Thursday).
Clients will be charged $50 per final interview. The transactable event occurs when the final interview is added to your calendar. Payments are manually processed between Friday and Sunday, with careful checks to ensure accuracy. Clients will never be billed more than the number of final interviews scheduled to their calendar, providing peace of mind. Payments are based on the number of final interviews scheduled to your calendar from the previous Friday to Thursday. Clients may cancel at any time, with the cancellation taking effect at the end of the current week. Purchasing your first final interview in advance initiates your order and enrolls you to begin receiving recruiting finals.
It typically takes 7 days from the time of order to prepare the Client’s account to start receiving their first interview. Expect the first scheduled finals within 7-10 days on average. All payments are non-refundable unless they meet the conditions of our refund policy. The Company reserves the right to adjust its fees at any time, with prior notice to Clients.
Customers are entitled to a full refund for their final under the following conditions:
To request a refund, please contact us at support@connectedstaffingsolutions.com. Once a refund is approved, it typically takes 5-10 business days for the refund to appear in your account, depending on your bank or payment provider’s processing times.
Please note that all refund requests must be made within 14 days of the event that qualifies for a refund.
Once signup has started, interview scheduling will be start being fulfilled within 5-7 business days. Interview slots will be confirmed via email, and candidates will be booked according to their availability. Connected Staffing Solutions ensures that all interviews are scheduled promptly based on mutual availability between candidates and interviewers.
If there are any delays to our standard setup time, we will notify you in advance to ensure clear communication. If you have any questions or concerns, please reach out to us at support@connectedstaffingsolutions.com.
As this service pertains to scheduling and delivering professional interviews, there is no traditional return process. However, if customers are dissatisfied with the quality of the service or experience significant issues, they are encouraged to reach out to our support team to address and resolve concerns. You are also entitled to refunds as per the refund policy.
You can cancel at anytime by emailing support@connectedstaffingsolutions.com. The cancellation will take effect on the date we receive your email (the “Cancellation Date”). You will only be responsible for any final interviews that were booked before the Cancellation Date. After the Cancellation Date, you will not be charged for any future interview schedules, and we will contact any unscheduled candidates to guide them elsewhere.
If you have any concerns about a charge, we encourage you to reach out to us first at support@connectedstaffingsolutions.com so we can address the issue directly and work toward a resolution.
In cases where a chargeback is filed with your bank or payment provider, we will provide all relevant documentation, including proof of service, communication records, and any other supporting materials, to validate the charge. We follow Stripe’s chargeback policies to ensure a fair resolution. Please note that initiating a chargeback without attempting to resolve the issue with us may result in delays and additional steps in processing the claim.
By using our service, you agree to these terms and understand that disputes should be addressed in good faith before filing a chargeback. We are committed to working with you to resolve any issues as quickly as possible.
The Company retains all rights, title, and interest in and to the Service and all related content and technology. Clients may not use, copy, modify, or distribute any part of the Service without the Company’s prior written consent.
The Company will maintain the confidentiality of any confidential information provided by Clients. Clients agree not to disclose any confidential information obtained from the Company.
The Service is provided “as is” and “as available” without any warranties of any kind, either express or implied. The Company will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the Service.
Clients agree to indemnify, defend, and hold harmless the Company, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from their use of the Service.
The Company may terminate or suspend access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if Clients breach the terms. Upon termination, Clients’ right to use the Service will immediately cease.
These terms shall be governed and construed in accordance with the laws of Florida, USA without regard to its conflict of law provisions.
The Company reserves the right, at its sole discretion, to modify or replace these terms at any time. By continuing to access or use the Service after any revisions become effective, Clients agree to be bound by the revised terms.
If you have any questions about these Terms of Service, please contact us at support@connectedstaffingsolutions.com